This Privacy Policy describes how chynabarbs.com and chynagainz.com (the “Site” or “we”) collect, use, and disclose your Personal Information when you visit, browse, or make a purchase from our website.
 
Collecting Personal Information
 
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
Personal Information we collect may include:
 
Device Information

• Examples: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

• Purpose: to load the Site accurately for you and to perform analytics on Site usage to optimize performance.

• Source: collected automatically via cookies, log files, web beacons, tags, or pixels.

• Disclosure: shared with our processor Shopify and other service providers where necessary.
   

Order Information
 

• Examples: name, billing/shipping address, payment details, email address, phone number.

• Purpose: to process payments, arrange shipping, provide invoices/order confirmations, communicate with you, and screen for risk/fraud.

• Source: collected from you.

• Disclosure: shared with Shopify, payment processors, and shipping/fulfillment partners.
   

Customer Support Information
 

• Examples: contact details, communication history, and any information you provide during support requests.

• Purpose: to provide customer service and resolve inquiries.

• Source: collected from you.

• Disclosure: shared with customer support providers, if applicable.
   

Currency Conversion Notice

By using our website, you (the visitor) agree to allow third parties to process your IP address to determine your location for currency conversion. This currency preference is stored in a temporary session cookie, which is automatically removed when you close your browser. This allows prices to remain consistent in your local currency during your visit.

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us immediately to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services, including:

• Shopify (to power our online store). Read more: Shopify Privacy Policy.

• Payment gateways and processors (to securely complete transactions).

• Shipping and fulfillment partners (to deliver your orders).

• Marketing/advertising partners (only if you have consented to receive marketing).

We may also share your Personal Information if required to comply with applicable laws, regulations, or lawful requests.

Behavioural Advertising

We may use your Personal Information to provide you with targeted advertising or marketing communications. Examples include:

• Google Analytics: Helps us understand how customers use the Site. Google Privacy Policy.

• Advertising platforms: Such as Facebook, Instagram, or Google Ads.
   

You can opt out of targeted advertising here:
 

• Facebook

• Google

• Bing

Additionally, visit the Digital Advertising Alliance Opt-Out Portal for broader control.

Using Personal Information

We use your Personal Information to provide and improve our services, including:

• Offering products for sale

• Processing payments

• Shipping and fulfilling orders

• Communicating with you about products, promotions, and updates
   

Retention

We retain your Personal Information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

Cookies

We use cookies to improve your browsing experience. Cookies help us remember your preferences (like currency selection, login status, and cart items) and analyze traffic.
You can manage cookies through your browser settings. Note that disabling cookies may affect site functionality.

Do Not Track

Please note that we do not alter our data collection or usage practices when we detect a “Do Not Track” signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or for legal reasons.

Contact Us
For more information about our privacy practices, or if you have questions or complaints, please contact us:
ChynaBarbs LLC: ssales@chynabarbs.com

Last Updated: September 2025